In Leading the Starbucks Way, Michelli establishes five actionable principles that fuel long-term global sustainability at Starbucks and that can be used in any company, in any industry: Savor and Elevate, Love to Be Loved, Reach for Common Ground, Mobilize the Connection, and Cherish and Challenge Your Legacy.
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In Leading the Starbucks Way, Michelli establishes five actionable principles that fuel long-term global sustainability at Starbucks and that can be used in any company, in any industry: Savor and Elevate, Love to Be Loved, Reach for Common Ground, Mobilize the Connection, and Cherish and Challenge Your Legacy.
| Item Weight | 1.5 lbs (680 grams) |
Ideal for executives wanting to enhance customer relations and employee engagement through proven strategies employed by Starbucks.
Valuable for marketers seeking insights on customer connection and brand loyalty demonstrated through Starbucks’ successful practices.
Useful for startup founders needing guidance on building a strong company culture and customer-centric approach from industry leaders.
Not suitable for those looking for light reading material as it delves deeply into business strategies and principles.
May not benefit professionals in fields unrelated to business, management, or customer service where specific strategies are irrelevant.
Lacks rigorous academic analysis, potentially disappointing those seeking deeper theoretical insights or scholarly references in business studies.
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People Hardcover – September 3, 2013
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